If you have a question about Fairtrade or Fairtrade International (FLO) you may find the answer in our Frequently Asked Questions. If you are unable to find the answer you need, please send us your question using the form below.
Fairtrade Organizations Near You
Get in touch directly with the Fairtrade organization in your country. See our list of national Fairtrade organizations and Fairtrade marketing organizations.
To contact the independent Fairtrade certification body, visit FLOCERT.
Allegations and Complaints
If you are aware of any violation of Fairtrade policies and procedures, Fairtrade International regulations and services, please get in touch with the Quality Manager at Fairtrade International at QM(at)fairtrade.net.